Help Desk Technician
POSITION SUMMARYWe are a dynamic and forward-thinking organization seeking a skilled Internal Help Desk Technician to join our dedicated IT support team.
As an integral part of our company, you will have the opportunity to assist our internal employees with their technical inquiries and ensure that our internal systems run smoothly.
Join us to contribute to our collaborative work environment and make a meaningful impact on our company's success.
Essential Functions:
Install and deploy desktops, laptops, and peripheral devices (printers/scanners).
Administer user accounts.
Primary contact for all help desk requests.
Manage/support Company cell phones.
Maintain inventory of all end devices and Windows applications.
Monitor and address desktop security issues.
Ability to work independently and as part of a team.
Education:
Associate's Degree (two year college or technical school) or Work Equivalent, Field ofStudy:
Information Technology
Experience:
1 plus years of experience in Help Desk, Technical SupportComputer Skills:
Basic PC setup and trouble shooting proficiency.
Basic understanding of server / client architecture in a Microsoft-based environment.
Familiarity with repair and support of PC peripheral devices such as printers and scanners.
Familiarity with fundamental networking concepts such as IP Addressing, DHCP and DNS.
Other Requirements:
Ability to work in an often fast-paced environment and respond quickly and efficiently to user help requests.
Ability to multi-task and juggle a variety of open-ended technical issues while seeking resolution.
Strong interpersonal skills; ability and temperament to interact with end users possessing a wide range of technical knowledge.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Architecture Dynamic Host Configuration Protocol Forward Thinking Help Desk Ip Addressing Information Technology Estimated Salary: $20 to $28 per hour based on qualifications.
As an integral part of our company, you will have the opportunity to assist our internal employees with their technical inquiries and ensure that our internal systems run smoothly.
Join us to contribute to our collaborative work environment and make a meaningful impact on our company's success.
Essential Functions:
Install and deploy desktops, laptops, and peripheral devices (printers/scanners).
Administer user accounts.
Primary contact for all help desk requests.
Manage/support Company cell phones.
Maintain inventory of all end devices and Windows applications.
Monitor and address desktop security issues.
Ability to work independently and as part of a team.
Education:
Associate's Degree (two year college or technical school) or Work Equivalent, Field ofStudy:
Information Technology
Experience:
1 plus years of experience in Help Desk, Technical SupportComputer Skills:
Basic PC setup and trouble shooting proficiency.
Basic understanding of server / client architecture in a Microsoft-based environment.
Familiarity with repair and support of PC peripheral devices such as printers and scanners.
Familiarity with fundamental networking concepts such as IP Addressing, DHCP and DNS.
Other Requirements:
Ability to work in an often fast-paced environment and respond quickly and efficiently to user help requests.
Ability to multi-task and juggle a variety of open-ended technical issues while seeking resolution.
Strong interpersonal skills; ability and temperament to interact with end users possessing a wide range of technical knowledge.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.
35(c) Recommended Skills Architecture Dynamic Host Configuration Protocol Forward Thinking Help Desk Ip Addressing Information Technology Estimated Salary: $20 to $28 per hour based on qualifications.
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